Terms and Conditions
Last updated: 7/6/2025
Welcome to Properly Staged Ltd. By accessing or using our website or services, you agree to the following terms and conditions. Please read them carefully.
1. Who We Are
Properly Staged Ltd is a company registered in England and Wales, specialising in digital property marketing including virtual staging and 360° virtual tours.
2. Our Services
We provide visual enhancement services for estate agents, landlords, property developers and other professionals. All services are delivered digitally and are for marketing purposes only.
We do not guarantee increased property views, engagement, or sales as a result of using our services. Assets delivered as part of our services may only be used as outlined in our Intellectual Property section below.
3. Use of Our Website
By using our website, you agree not to:
- Misuse the site or its content
- Attempt to gain unauthorised access to our systems
- Upload or transmit any harmful material
- Use our website or services for fraudulent, defamatory, misleading, or otherwise unlawful purposes
We reserve the right to restrict or terminate access at any time.
4. Orders and Payment
All service requests are subject to acceptance and availability. Prices are clearly stated before checkout. Payment is due upfront unless otherwise agreed in writing.
5. Turnaround Times
We aim to deliver within the stated timeframes, but cannot guarantee this in all cases. Delays due to unclear instructions, missing materials, or events beyond our control (see Force Majeure) are not our responsibility.
6. Intellectual Property
All content produced by Properly Staged remains our intellectual property until full payment is received. You are granted a non-exclusive, non-transferable licence to use the assets solely for property marketing purposes.
You must not:
- Re-sell or sublicense the content
- Use the content in any way that misrepresents a property
7. Client Materials
You are responsible for ensuring that any materials (e.g. photographs) you provide are:
- Owned by you or properly licensed
- Lawful and appropriate for use
We are not liable for any copyright or content violations resulting from your uploads.
8. Revisions and Refunds
Revisions are offered in line with the service package purchased. Refunds are offered at our discretion and only where work has not yet been started.
9. Limitation of Liability
To the fullest extent permitted by law, Properly Staged Ltd shall not be liable for:
- Any indirect or consequential loss
- Loss of sales, business, or revenue
Our total liability is limited to the amount you paid for the relevant service.
10. Termination
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, particularly in the case of abuse, non-payment, or suspected unlawful use.
11. Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, internet outages, strikes, or third-party service failures.
12. Data and Privacy
Any personal data or images you provide will be handled in accordance with our Privacy Policy.
13. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
14. Updates to These Terms
We may update these terms from time to time. Continued use of our website or services implies your agreement to the latest version.