Properly Staged

Privacy Policy

Last updated: 7/6/2025

Properly Staged Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.

1. Who We Are

Properly Staged Ltd is a company registered in England and Wales. We provide digital property marketing services, including virtual staging and 360° virtual tours.

2. What Data We Collect

We may collect and process the following data:

  • Identity data: name, company name
  • Contact data: email address, phone number
  • Account data: login credentials (if applicable)
  • Order data: service requests, file uploads (e.g. property images), payment details
  • Technical data: IP address, browser type, device type, interaction data (e.g. pages visited)

3. How We Use Your Data

We use your data to:

  • Provide and deliver our services
  • Process orders and payments
  • Communicate with you about your account or orders
  • Improve our website and customer experience
  • Comply with legal obligations

4. Legal Basis for Processing

We process your data under one or more of the following legal grounds:

  • To fulfil a contract (e.g. completing your order)
  • With your consent (e.g. email marketing — where applicable)
  • To comply with legal obligations
  • For our legitimate business interests (e.g. customer support, fraud prevention)

5. How We Store Your Data

We store your data using secure third-party service providers, which may include cloud storage or hosting platforms. These providers may store or process data in the UK, the European Economic Area (EEA), or other jurisdictions with appropriate safeguards in place.

We take reasonable steps to ensure that your personal data is handled securely and in accordance with applicable data protection laws, regardless of where it is processed.

6. Sharing Your Data

We do not sell your data. We may share your data with:

  • Trusted third-party service providers (e.g. hosting, payment processors, cloud storage)
  • Legal or regulatory authorities if required by law

7. How Long We Keep Your Data

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict our processing of your data
  • Withdraw your consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at [email protected].

9. Cookies

Our website uses cookies to enhance user experience, analyse traffic, and remember your preferences. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

10. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it regularly.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at [email protected].